Careers At NBKC

Loan Coordinator Manager

Department: 0018 Loan Administration
Location: Kansas City, MO


nbkc bank is not like the rest. We are a top employer in the metro area offering a wide array of career opportunities within our organization. We have a leading reputation for delivering the best experience for our customers. We value and respect the talented, committed, and diverse people who make up our organization; they are our most important strength.

nbkc bank seeks an experienced Loan Coordinator Manager for our corporate office in Kansas City.     Leads the bank’s Loan Coordinators directing the commercial and consumer loan processing and closing functions.  Manages loan request flow, reviews loan documentation to ensure adherence to lending regulations, policies, and procedures, provides training, and administers related systems. 

Duties & Responsibilities

  • Manages and directs the commercial and consumer loan processing, closing, and review functions.
  • Maintains and develops procedures to support the department objectives.
  • Manages Loan Coordinators directing workflow and assisting with daily operations.
  • Develops and provides training to support Loan Coordinators’ activities.  
  • Identifies, researches and resolves problems to ensure operational effectiveness and efficiency. 
  • Participates in the deployment of new lending products and processes.
  • Reviews loans to ensure lending policies and procedures are maintained.  Ensures compliance with lending regulations. 
  • Works under the guidance of the Vice President / Loan Administration to ensure quality and efficiencies within the departments.
  • Collaborates with the Lenders and Credit staff and other departments of the bank to ensure policies, procedures, and regulations are followed, as well as other projects as assigned.
  • Responsible for the day-to-day management and monitoring of loan exceptions including setup, notification, and collection of exception documentation.
  • Assists with construction loan draw processing, budgets, and disbursement.
  • Monitors collateral insurance including force placed insurance and flood insurance processing, correspondence, and invoicing.
  • Administers various lending systems and websites.
  • Responsible for the coordination of weekly Executive Loan Committee meetings including scheduling, preparation, distribution, meeting minutes, processing decisions, and meeting follow up.
  • Oversees and assists with the management of responses to ongoing internal and external compliance and audit findings.  Responsible for the determination of root causes of ongoing compliance/audit issues within the department and timely remediation.
  • Facilitates research requests with legal counsel as needed.
  • Coordinates SBA 3rd party loan file reviews.   
  • Responsible for Loan Coordinator personnel management including hiring, conflict resolution, quarterly employee reviews, and annual merit increases.
  • Follows all applicable laws and regulations.
  • Performs other duties and projects as assigned.


Knowledge Requirements:

  • 5+ years commercial and consumer loan administration experience required.
  • Supervisory experience strongly preferred.
  • Solid knowledge of consumer, commercial, and real estate loan legal requirements.
  • Complete understanding of related lending regulations including CRA, HMDA, TRID, Regulation B, and Flood.
  • Strong knowledge of Microsoft Office applications.

Skill Requirements:

  • Strong communication and presentation skills
  • Sound judgment and decision making abilities
  • Effective analytical and problem solving skills
  • Advanced project management skills  
  • Ability to perform essential functions of the job with or without accommodation

About nbkc bank

nbkc bank could not be further from your traditional banking organization. Unlike the hidden fees, bureaucracy and conservative nature of most banks, nbkc thrives on innovation, authenticity and simplified solutions that help consumers access, manage and move their money whenever & wherever they are.

Since we opened our doors in 1999, one of our most important goals has been to create a culture in which excellence is recognized, individualism is encouraged, and the workplace is vibrant. That effort has been recognized with many great honors and awards including the Best Places to Work in Kansas City; Glassdoor’s Top-Rated CEO Award, Employee’s Choice; a Capstone Award, and more.

How have we done it? It starts with building a profitable, stable company and providing more than just the traditional benefits to our associates and their families, including:

  • Multiple Health Plan options (including PPO/HDHP), starting the first day of the following month in which a team member starts their career with nbkc bank.
  • Life Insurance, AD&D, and Short- and Long-Term Disability, with premium covered by nbkc bank
  • Optional Group Dental and Vision Plans
  • Optional 401k Retirement Savings Plan with company sponsored matching program
  • 4 weeks of Paid Time Off (PTO) in year 1, 10 Paid Company Holidays and 8 hours of Volunteer Time.

Just as our take on banking is far from traditional, so are the benefits of growing your career here at nbkc bank. Ours is a fun, energetic, casual work environment. We offer flexible schedules and collaborative, cross-disciplinary work, onsite fitness center, meditation/yoga studio, game and arcade rooms on every floor and a state-of the-art work space. You think that’s cool, stay awhile and you will love the benefit of a 4-week paid sabbatical after your 10 year anniversary to go live boldly. Because You Matter here at nbkc bank.

nbkc bank is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation

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